FAQ

Frequently Asked Questions

Account & Website

Signing up at our site is necessary for us to launch the order you want to do. In fact, for an order the requiring data such as address, telephone number and e-mail is necessary to be delivered in order. Also, by registering at The Art of Color you complete your checkout faster without having to declare each time the same data, you have access to your order history and you can create your own wish list.

No, unless you subscribe to our newsletter. If you choose to register, you can ask to delete from the list any time you wish.

The Art of Color will not allocate your data to other companies. Your data is necessary for us in order to track orders you make through our e-shop.

In order to join, click on the “Login” button on the upper right side of the site and then hit “New Customer”. In the form that appears fill in the information needed to create your account on site. Now you too can buy from The Art of Color!

Our e-shop The Art of Color recognizes the importance of the issue of security of personal data and electronic transactions and has taken all necessary measures, using high-level SSL encryption technology to ensure maximum safety. All information related to your personal information is secure and confidential.

The password recovery process is easy. Enter the entry form on the homepage and below the password field, click on the link “Forgot your password?”. On the page that appears fill in the e-mail and you will immediately receive an e-mail with the instructions to create a new password.


Orders & Payments

In The Art of Color you can order anytime online by clicking “Buy” next to the product of your choice.

The payment for the ordered products are

a) using a credit card following a mandate holder,

b) cash on delivery of products,

c) by depositing the amount in one of the following bank accounts:

Eurobank Iban: GR2802600170000610200284823

Alpha Bank Iban: GR0601401510151002320002974

Ethniki Bank Iban: GR201101050000010544088536

Piraeus Bank Iban: GR6501720920005092030872151

The e-shop is using the protocol SSL, encryption with 128-bit (the most powerful today), for secure online commerce. In this way encrypts all your personal information, including your credit card number or debit card, name and address, so that it cannot be read or modified by the transfer to the Internet.

Contact us immediately on 210 53 14 639 or send us an email at info@artofcolour.gr

At The Art of Color we will endeavor to send your goods within 1-3 working days (Monday to Friday). For products whose availability is “ordered”, “Limited Availability” or “Temporarily unavailable” and provided that they can be ordered from The Art of Color suppliers, delivery time down to approximately 5 to 20 working days (Monday to Friday) depending on the product category.